Best Auto Repair, Tucson

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 4:00PM
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 520-744-6236 or make an appointment online!

What People Say About Us

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    These guys went the extra mile aligning my heavily modified truck, ensuring it was done right. If you're looking for a shop that's cares about it customers, this is it!

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    Absolutely awesome staff and repaired my 4x4 like new quickly with second to none quality. Customer for life and all my friends will be advised about Trail Boss. Thanks guys

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    These guys know their stuff. Very professional, honest, and fair. Their pricing is very reasonable. I highly recommend them for your off-road needs.

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    They were very courteous and knowledgeable. They even helped me out with a transfer case magnet that I had misplaced from my original housing. This was the only piece I was missing from putting my transfer case back together and Trail Boss was kind enough to provide one for me! Now I'm back on the road! Thanks guys!

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    Installed a lift kit over the weened myself and had to get a 4x4 alignment. Not only were the guys at Trail Boss Off Road able to squeeze me in that Monday morning but got my Jeep done earlier than they said and was under the estimate quoted also. Great service and knowledge of all things off road. Thanks Jeremy, you have gained a customer for anything my Jeep needs.

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    They did such an excellent job I couldn't have been more happier. I went back a second time to get more work done and not only did they again do a great job but fixed all the screw ups the place I had originally got work done did. If you want great, honest quality work done with great customer service this is the place for you. My hats off to you guys.

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    Outstanding service, guidance, and prices. Thanks again to the professionals at Trail Boss Off-Road.

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    They installed the rubicon express 3 1/2" lift on my 2015 Jeep JK. It looks awesome. I recommend them to do your lift thanks to Jeremy.

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    Thank you for all your help with my diffs for the PTSD Jeep. These people went out of there way to help me. And they didn't know me. I have nothing but great things to say about Trail Boss.

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    These guys went the extra mile aligning my heavily modified truck, ensuring it was done right. If you're looking for a shop that's cares about it customers, this is it!

Call us for service: 520-744-6236

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