Best Auto Repair, Tucson

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 4:00PM
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 520-744-6236 or make an appointment online!

What People Say About Us

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    These guys went the extra mile aligning my heavily modified truck, ensuring it was done right. If you're looking for a shop that's cares about it customers, this is it!

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    Absolutely awesome staff and repaired my 4x4 like new quickly with second to none quality. Customer for life and all my friends will be advised about Trail Boss. Thanks guys

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    These guys know their stuff. Very professional, honest, and fair. Their pricing is very reasonable. I highly recommend them for your off-road needs.

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    They were very courteous and knowledgeable. They even helped me out with a transfer case magnet that I had misplaced from my original housing. This was the only piece I was missing from putting my transfer case back together and Trail Boss was kind enough to provide one for me! Now I'm back on the road! Thanks guys!

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    Installed a lift kit over the weened myself and had to get a 4x4 alignment. Not only were the guys at Trail Boss Off Road able to squeeze me in that Monday morning but got my Jeep done earlier than they said and was under the estimate quoted also. Great service and knowledge of all things off road. Thanks Jeremy, you have gained a customer for anything my Jeep needs.

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    They did such an excellent job I couldn't have been more happier. I went back a second time to get more work done and not only did they again do a great job but fixed all the screw ups the place I had originally got work done did. If you want great, honest quality work done with great customer service this is the place for you. My hats off to you guys.

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    Outstanding service, guidance, and prices. Thanks again to the professionals at Trail Boss Off-Road.

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    They installed the rubicon express 3 1/2" lift on my 2015 Jeep JK. It looks awesome. I recommend them to do your lift thanks to Jeremy.

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    Thank you for all your help with my diffs for the PTSD Jeep. These people went out of there way to help me. And they didn't know me. I have nothing but great things to say about Trail Boss.

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    These guys went the extra mile aligning my heavily modified truck, ensuring it was done right. If you're looking for a shop that's cares about it customers, this is it!

Call us for service: 520-744-6236

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